Terms and Conditions

Please read these terms carefully before using our website

OVERVIEW

This website is operated by Jog Chai. Throughout the site, the terms “we,” “us,” and “our” refer to Jog Chai. Jog Chai offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You may review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and Services to you.

1

ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have provided consent for any minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service, including but not limited to copyright and intellectual property laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms will result in immediate termination of your access to the Services.

2

GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

3

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Any material on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources.

This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify site content at any time but have no obligation to update any information. You agree that it is your responsibility to monitor changes to the site.

4

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5

PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and may be offered in limited quantities. These products are subject to return or exchange only in accordance with our Refund Policy.

We have made every effort to display product images and colors as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit quantities of any products or Services offered and to discontinue any product at any time without notice.

All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. Any offer made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased by you will meet your expectations or that any errors in the Service will be corrected.

6

FOOD & ALLERGEN DISCLAIMER

Jog Chai products are food products intended for personal consumption only. Our products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical, nutritional, or dietary advice.

Ingredient information is provided for transparency and customer convenience. However, our products may be prepared, packaged, or stored in facilities that also process common allergens, including but not limited to milk, nuts, soy, wheat, and spices. While reasonable precautions are taken, we cannot guarantee that our products are free from trace allergens.

Customers with food allergies, sensitivities, or dietary restrictions are solely responsible for reviewing ingredient information prior to consumption and for consulting a healthcare professional if necessary.

Jog Chai shall not be liable for any adverse reactions resulting from consumption of our products, misuse, overconsumption, or failure to review ingredient information.

7

ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, credit card, or billing and/or shipping address.
  • If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time of purchase.
  • You agree to provide current, complete, and accurate purchase and account information and to promptly update such information so we can complete transactions and contact you as needed.
8

OPTIONAL TOOLS

  1. We may provide access to third-party tools over which we have no control or input. These tools are provided “as is” and “as available,” without warranties or conditions of any kind.
  2. Any use of optional third-party tools is entirely at your own risk, and you are responsible for reviewing and agreeing to the applicable third-party terms.
  3. Future features or Services added to the website shall also be subject to these Terms.
9

THIRD-PARTY LINKS

  1. Certain content, products, or Services may include materials from third parties. Third-party links may direct you to websites that are not affiliated with Jog Chai.
  2. We are not responsible for examining or evaluating third-party content and do not warrant its accuracy. We assume no liability for third-party materials, websites, products, or Services.
  3. Complaints, claims, or questions regarding third-party products should be directed to the third party.
10

 USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit comments, feedback, ideas, suggestions, or other materials, whether requested or unsolicited, you agree that we may use them without restriction, compensation, or obligation of confidentiality.

We may, but are not obligated to, monitor or remove content that we determine to be unlawful, offensive, defamatory, obscene, or in violation of intellectual property rights or these Terms.

You are solely responsible for your submissions and their accuracy.

11

PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy.

12

ERRORS, INACCURACIES, AND OMISSIONS

  • Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
  • We reserve the right to correct any errors or inaccuracies and to cancel orders if necessary, at any time without prior notice, including after an order has been submitted.
13

PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to violate regulations or laws, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to transmit malware, to collect personal data, to spam, scrape, or interfere with security features.

We reserve the right to terminate your use of the Service for violating any prohibited use.

14

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

The Service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

To the fullest extent permitted by law, Jog Chai shall not be liable for any injury, loss, claim, or damages of any kind arising from your use of the Service or products, including indirect, incidental, punitive, or consequential damages.

15

 INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Jog Chai and its affiliates, officers, directors, employees, contractors, and service providers from any claim arising out of your breach of these Terms or violation of any law or third-party rights.

16

SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

17

TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate this agreement or suspend access to the Service at any time, without notice, if we believe you have violated these Terms.

18

ENTIRE AGREEMENT

These Terms, along with any policies posted on this site, constitute the entire agreement between you and Jog Chai and supersede any prior agreements or communications.

19

GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United States.

20

 CHANGES TO TERMS

We reserve the right to update or replace these Terms at our sole discretion. Continued use of the site following any changes constitutes acceptance of those changes.