Frequently Asked Questions

Find answers to common questions about our chai subscription service

Jog Chai is a premium Indian chai brand inspired by the flavors, traditions, and memories of India. Our chai blends are crafted to be comforting, bold, and easy to make at home.

Our chai blends are made with high-quality tea, aromatic spices, and natural ingredients. Each product page lists the full ingredient breakdown so you know exactly what you’re drinking.

Yes. Our chai is made with black tea, which naturally contains caffeine. The caffeine level is generally lower than coffee, making it a smoother, more balanced pick‑me‑up.

Making Jog Chai is simple:

STEP 1

Bring water and milk to a boil and add tea mix.

STEP 2

Brew for 3 minutes and stir.

STEP 3

Sweeten as per taste.

Boil & Strain.

Detailed brewing instructions are included on our packaging and product pages.

Absolutely. Jog Chai pairs well with oat, almond, soy, coconut, and other plant-based milks. Oat milk is a customer favorite for its creamy texture.

No. None of our chai blends are sweetened. We keep our teas unsweetened so you can customize each cup exactly how you like it—add sugar, honey, jaggery, or enjoy it as is.

Yes. All of our chai blends are 100% vegan and gluten‑free.

Our tea is sourced from Assam, India, and our spices come from South India—regions known for their rich chai traditions. We package in New Delhi and get the products shipped to the US where they are stored.

For best flavor, we recommend using Jog Chai within 12 months of purchase. Store in a cool, dry place away from direct sunlight.

Yes! We currently ship throughout the United States. Shipping rates and delivery estimates are shown at checkout.

Orders are typically processed within 1–3 business days. Delivery times vary depending on location and shipping method selected.

Because our products are food items, all sales are final. If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll make it right.

Yes! We offer flexible subscription options so you never run out of chai. You can choose to receive Jog Chai every 2 weeks (15% off), every 3 weeks (10% off), or every month (10% off). Subscriptions auto‑renew, and you can skip, pause, or cancel anytime through your account.

We also offer bulk and wholesale options. If you’re interested in larger orders or partnerships, please contact us directly at info.jogchai@gmail.com.

Yes! We love partnering with cafés, pop‑ups, and events. Reach out to us to discuss wholesale or collaboration opportunities.

You can reach us anytime at: info.jogchai@gmail.com

We usually respond within 1–2 business days.